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(Busy days sometimes make people ignore the need of writing acknowledgements to regular orders. However, in reality, customers want to know that their orders have been received, their merchandise shipped. An acknowledgement letter is a good way to build goodwill and show customers that you care about their needs. Form Letters are created to serve that function. The following examples of this type are for your reference.)
a：Thank you for your order for office supplies. It is being processed and will be shipped on… (Date)via S.S.‘Sunshine’
b：We are writing to confirm the supply of your order No.1234 on the terms and conditions stated in your letter are arranging for dispatch next week on S.S‘Ocean’
c：This is just a short note to let you know that your order of June 14 has been received and is being filled according to your usual instruction.
d：Thank you for reordering more of our goods. As requested, we will get the shipment ready within two weeks. We will keep you informed of our procedures.